CLOSING DATE:  November 10, 2022

This recruitment is being reopened　

Are you an experienced librarian looking for new challenges in a stimulating and supportive environment? Join us to begin your next great adventure!  We are offering an exciting opportunity for you to join Montgomery County Public Libraries on our journey to transform and provide excellent library services for the residents of Montgomery County.　

If you excel in the areas of communication, staff development and training, customer service and want to work in an innovative and inclusive environment, this is the job for you. Our Senior Librarians supervise staff, serve as system trainers, and participate as members of planning and implementation workgroups.　

Who we are:

• We serve a diverse population of residents and communities from 20 physical branches. Our award-winning Outreach team strives to meet our customers where they are.
• We have a strong virtual presence – on our website, in social media and through virtual programming.
• We love to leverage the tried and true by experimenting with new things - like an open-source ILS.

At Montgomery County Public Libraries, we embrace and maintain an environment of inclusion, diversity, and respect for your coworkers and customers. Whether working directly with customers or behind the scenes, we are committed to service that aids in creating a more equitable and just society for all people.

In this role you will:

• Ensure delivery of excellent customer service by guiding staff and implementing policies and solving problems.
• Serve as a member of a branch management team, participating in planning and organizing the work of the branch.
• Lead or assist in leading the day-to-day operations of a library branch.
• Serve as an on-site manager or assistant manager, supervising, training, evaluating as well as coaching and mentoring staff.
• Develop, provide, and evaluate training to a diverse staff, throughout the Department.
• Respond directly to customer concerns, suggestions, and complaints.
• Serve on workgroups and committees designed to encourage communication and problem solving across all levels of the organization

You are:

• Flexible, adaptable, and eager to implement change to better serve our communities
• Able to communicate effectively with diverse audiences through a variety of platforms
• Ready to grasp new technologies and train staff to use these technologies
• Comfortable developing, presenting, and evaluating training, virtually and in person
• An empathetic listener who enjoys understanding and responding to the needs of customers and staff
• Ready to understand the part your branch plays in the Department and the role the Department plays in County government.

You will need to have:

• An MLS, MLIS or similar American Library Association accredited degree
• 4 years of professional library experience

Hours for this position are:

Library hours of operation are 7 days a week including nights. Employees are expected to be available for work during these times. Individual schedules, including nights and weekends, will vary based on branch operational needs.

About Montgomery County:

Montgomery County is Maryland's most populous jurisdiction with some of the nation’s most diverse cities within 497 square miles of land area. Approximately 1 million people live in Montgomery County and 7 million tourists visit every year. Over 160,000 students are enrolled in the County’s 209 schools. We are adjacent to the nation's capital, Washington, D.C.

Additional Employment Information:  Employees are responsible for maintaining appropriate level of contact hours to sustain State licensure requirements for this position.  Candidates from traditionally underrepresented communities are encouraged to apply.  We offer a friendly, collaborative work environment and the generous Montgomery County, Maryland benefits package.

Experience: Four (4) years of professional library experience.

Education: Master’s degree in Library Science or Library Information Science from a college or university accredited by the American Library Association.

Equivalency: None.　

LICENSE: Employees will be responsible for maintaining appropriate level of contact hours to sustain State licensure requirements for this position.

Note: There will be no substitutions for this section.

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:　

1. Leading diverse teams, coaching and/or supervising personnel, including providing input to or creating performance evaluations and staff schedules
2. Developing, conducting, and evaluating staff training and planning and/or leading meetings
3. Providing customer service and resolving complex customer service issues in a library setting; being person in charge in absence of a manager or supervisor
4. Managing a project or similar assignment